:root{--cream:#faf6ee;--tan:#eee7d6;--ink:#1c2b2b;--ink-strong:#102626;--teal:#12787d;--teal-dark:#0b5e63;--teal-tint:#eaf4f4;--teal-tint-border:#d8e9e8;--field-border:#769291;--field-bg:#fbfbf8;--sea-green:#4f9d84;--coral:#e2734a;--coral-deep:#c04f24;--body-text:#4a5c5b;--muted:#617372;--muted-2:#667675;--line:#e3ddd0;--deep:#10262a;--deep-text:#a9c0be;--status-good:#4f9d84;--status-warning:#a8721f;--status-serious:#c85f39;--status-critical:#a13a2e;--status-neutral:#7c8f8e;--report-bar-default:#12787d}*{box-sizing:border-box}[hidden]{display:none!important}html{scroll-behavior:smooth}body{background:var(--cream);color:var(--ink);font-family:var(--font-work-sans), sans-serif;width:100%;margin:0;overflow-x:hidden}h1,h2{margin:0}::selection{background:var(--teal);color:#fff}a{color:var(--teal-dark)}a:hover{color:var(--coral)}input,textarea,select,button{font-family:var(--font-work-sans), 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8px;font-size:13.5px}.case-delete-btn{cursor:pointer;border:1.5px solid var(--field-border);color:var(--muted);background:#fff;border-radius:999px;padding:5px 12px;font-size:12.5px;font-weight:600}.case-delete-btn:hover{color:var(--status-serious);border-color:var(--status-serious)}.case-delete-btn:disabled{opacity:.4;cursor:default}.case-delete-btn:disabled:hover{color:var(--muted);border-color:var(--field-border)}.case-delete-btn-danger{background:var(--status-serious);border-color:var(--status-serious);color:#fff}.case-delete-btn-danger:hover{background:var(--status-critical);border-color:var(--status-critical);color:#fff}.case-delete-btn-danger:disabled:hover{background:var(--status-serious);border-color:var(--status-serious);color:#fff}.confirm-overlay{z-index:200;background:#0d22258c;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.confirm-dialog{background:#fff;border-radius:18px;width:100%;max-width:460px;padding:28px;box-shadow:0 30px 60px -30px #10262a99}.confirm-title{font-family:var(--font-newsreader), serif;color:var(--ink-strong);margin:0 0 10px;font-size:21px;font-weight:600}.confirm-body{color:var(--body-text);margin:0 0 20px;font-size:14px;line-height:1.6}.confirm-label{color:var(--ink);margin-bottom:7px;font-size:13px;font-weight:600;display:block}.confirm-input{border:1.5px solid var(--field-border);background:var(--field-bg);width:100%;color:var(--ink);border-radius:10px;padding:10px 14px;font-size:14.5px}.confirm-input:focus{border-color:var(--teal);outline:none}.confirm-actions{justify-content:flex-end;gap:10px;margin-top:20px;display:flex}.confirm-actions .case-delete-btn{padding:9px 18px;font-size:13.5px}.backup-card{max-width:720px}.backup-body{color:var(--body-text);margin:0 0 16px;font-size:14px;line-height:1.65}.letter-draft{flex-direction:column;gap:10px;display:flex}.letter-draft-bar{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.admin-btn{cursor:pointer;background:var(--teal);color:#fff;border:none;border-radius:8px;padding:8px 16px;font-size:13px;font-weight:600}.admin-btn:disabled{opacity:.45;cursor:default}.admin-btn-quiet{background:var(--teal-tint);color:var(--teal-dark)}.letter-draft-meta{color:var(--muted);font-size:12.5px}.letter-draft-error{color:var(--status-serious);margin:0;font-size:13px}.letter-draft-text{border:1.5px solid var(--field-border);background:var(--field-bg);width:100%;color:var(--ink);resize:vertical;border-radius:10px;padding:14px 16px;font-family:inherit;font-size:14px;line-height:1.65}.admin-notice{color:var(--body-text);border-left:4px solid var(--status-warning);margin-bottom:28px;font-size:14px;line-height:1.6}.admin-notice code{background:var(--teal-tint);color:var(--teal-dark);border-radius:5px;padding:1px 6px;font-size:13px}.letter-draft-template{border:1.5px solid var(--field-border);background:var(--field-bg);color:var(--ink);border-radius:8px;max-width:220px;padding:7px 12px;font-size:13px;font-weight:600}a.admin-btn{align-items:center;text-decoration:none;display:inline-flex}.preview-heading{font-family:var(--font-newsreader), serif;color:var(--ink-strong);margin:0 0 14px;font-size:17px;font-weight:600}.preview-studio{grid-template-columns:minmax(300px,420px) 1fr;align-items:start;gap:20px;display:grid}@media (max-width:900px){.preview-studio{grid-template-columns:1fr}}.preview-inputs{max-width:none}.preview-output-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:4px;display:flex}.preview-output-head .preview-heading{margin:0}.preview-letter{border:1px solid var(--line);font-family:var(--font-work-sans), sans-serif;color:var(--ink);white-space:pre-wrap;background:#fff;border-radius:12px;margin:14px 0 0;padding:22px 24px;font-size:14px;line-height:1.7;overflow-x:auto}.template-row{border:1px solid var(--line);background:#fff;border-radius:14px;align-items:center;gap:16px;padding:16px 18px;display:flex}.template-row-main{flex:1;min-width:0}.template-row-name{color:var(--ink-strong);flex-wrap:wrap;align-items:center;gap:8px;font-size:15px;font-weight:600;display:flex}.template-row-desc{color:var(--muted);margin-top:3px;font-size:13px}.template-badge{letter-spacing:.04em;text-transform:uppercase;background:var(--field-bg);border:1px solid var(--field-border);color:var(--muted);border-radius:999px;padding:2px 8px;font-size:11px;font-weight:700}.template-badge-default{background:var(--teal-tint);border-color:var(--teal-tint-border);color:var(--teal-dark)}.template-badge-good{color:#2f8a5d;background:#e5f3ec;border-color:#cfe7da}.template-editor{max-width:760px}.letters-settings-form{max-width:520px}.letters-settings-toggle{cursor:pointer;align-items:flex-start;gap:12px;display:flex}.letters-settings-toggle input{margin-top:3px}.letters-settings-toggle strong{color:var(--ink-strong);font-size:15px;display:block}.letters-settings-hint{color:var(--muted);margin-top:3px;font-size:13px;font-weight:400;display:block}.letters-settings-saved{color:var(--status-good);font-size:13.5px;font-weight:600}.dashboard-more-link{margin:-12px 0 40px;font-size:13.5px;font-weight:600}.attention-tiles{grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px;display:grid}.attention-tile{border:1px solid var(--line);background:#fff;border-radius:16px;align-items:center;gap:14px;padding:16px 18px 16px 22px;text-decoration:none;transition:transform .15s,box-shadow .15s;display:flex;position:relative;overflow:hidden;box-shadow:0 1px 2px #10262a0a}.attention-tile:before{content:"";background:var(--status-good);width:4px;position:absolute;top:0;bottom:0;left:0}.attention-tile.warn:before{background:var(--status-serious)}.attention-tile:hover{transform:translateY(-2px);box-shadow:0 16px 32px -20px #10262a4d}.attention-tile-icon{border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;display:flex}.attention-tile-icon-svg{width:20px;height:20px}.attention-tile-icon.tint-blue{color:#2f6fb8;background:#e7f1fc}.attention-tile-icon.tint-orange{color:#a8721f;background:#fdf1de}.attention-tile-icon.tint-green{color:#2f8a5d;background:#e5f3ec}.attention-tile-icon.tint-purple{color:#7a3f9d;background:#f0e6f5}.attention-tile-body{flex-direction:column;flex:1;gap:2px;min-width:0;display:flex}.attention-tile-value{font-family:var(--font-newsreader), serif;color:var(--ink-strong);font-size:22px;font-weight:600}.attention-tile-label{color:var(--muted);font-size:12.5px;font-weight:600}.attention-tile-chevron{color:var(--muted-2);flex-shrink:0;width:18px;height:18px}.attention-tile.warn .attention-tile-value{color:var(--status-serious)}.attention-tile.warn{border-color:var(--status-serious)}.dashboard-columns{grid-template-columns:repeat(auto-fit,minmax(320px,1fr));align-items:start;gap:16px 40px;display:grid}.recent-list{flex-direction:column;gap:2px;margin:0;padding:0;list-style:none;display:flex}.recent-item{border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:baseline;gap:10px;padding:10px 0;font-size:14px;display:flex}.recent-item:last-child{border-bottom:none}.recent-item-title{color:var(--ink-strong);font-weight:600}.recent-item-meta{color:var(--muted);margin-left:auto;font-size:12.5px}.feed-type{letter-spacing:.03em;text-transform:uppercase;border-radius:999px;flex-shrink:0;padding:3px 8px;font-size:10.5px;font-weight:700;text-decoration:none}.feed-type-case{background:var(--teal-tint);color:var(--teal-dark)}.feed-type-contact{background:var(--tan);color:#7a5b1f}.feed-type-community{color:#7a3f9d;background:#f0e6f5}.admin-login-page{justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.admin-login-form{border:1px solid var(--line);background:#fff;border-radius:16px;flex-direction:column;gap:12px;width:100%;max-width:360px;padding:32px;display:flex}.admin-login-form h1{font-family:var(--font-newsreader), serif;color:var(--ink-strong);margin:0 0 8px;font-size:22px;font-weight:600}.admin-login-form label{color:var(--muted);font-size:13px;font-weight:600}.admin-login-form input{border:1.5px solid var(--field-border);background:var(--field-bg);border-radius:10px;padding:12px 14px;font-size:15px}.admin-login-form button{cursor:pointer;background:var(--teal);color:#fff;border:none;border-radius:10px;margin-top:8px;padding:12px;font-size:15px;font-weight:600}.admin-login-error{color:var(--coral);margin:0;font-size:13.5px;font-weight:600}.report-disclaimer{background:var(--tan);color:var(--body-text);border-radius:12px;margin:0 0 32px;padding:12px 16px;font-size:13.5px;line-height:1.6}.report-tiles{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:14px;margin-bottom:40px;display:grid}.report-tile{border:1px solid var(--line);background:#fff;border-radius:16px;padding:22px;transition:box-shadow .15s,border-color .15s;box-shadow:0 1px 2px #10262a0a}.report-tile:hover{border-color:var(--teal-tint-border);box-shadow:0 14px 30px -24px #10262a66}.report-tile-head{justify-content:space-between;align-items:baseline;gap:10px;display:flex}.report-tile-value{font-family:var(--font-newsreader), 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16px;font-size:13px}.report-bars{flex-direction:column;gap:14px;display:flex}.report-bar-row-head{justify-content:space-between;align-items:baseline;gap:12px;margin-bottom:6px;display:flex}.report-bar-label{color:var(--ink);font-size:14px;font-weight:500}.report-bar-value{color:var(--muted);white-space:nowrap;font-variant-numeric:tabular-nums;font-size:13px}.report-bar-track{background:var(--field-bg);border:1px solid var(--line);border-radius:999px;height:10px;overflow:hidden}.report-bar-fill{border-radius:999px;height:100%;transition:width .3s}.report-month-chart{align-items:flex-end;gap:6px;height:160px;padding-top:12px;display:flex;overflow-x:auto}.report-month-col{flex-direction:column;align-items:center;min-width:40px;height:100%;display:flex}.report-month-bar-wrap{flex:1;align-items:flex-end;width:100%;display:flex}.report-month-bar{background:var(--report-bar-default);border-radius:4px 4px 0 0;width:100%;min-height:2px}.report-month-count{color:var(--muted);font-variant-numeric:tabular-nums;margin-top:6px;font-size:11px}.report-month-label{color:var(--muted);white-space:nowrap;margin-top:2px;font-size:10.5px}.donut-wrap{flex-wrap:wrap;align-items:center;gap:28px;display:flex}.donut-chart{border-radius:50%;flex-shrink:0;width:150px;height:150px;position:relative}.donut-hole{background:var(--cream);border-radius:50%;flex-direction:column;justify-content:center;align-items:center;display:flex;position:absolute;inset:20px}.donut-total{font-family:var(--font-newsreader), serif;color:var(--ink-strong);font-size:24px;font-weight:600;line-height:1.1}.donut-total-label{color:var(--muted);text-transform:uppercase;letter-spacing:.04em;margin-top:2px;font-size:10.5px;font-weight:600}.donut-legend{flex-direction:column;flex:1;gap:9px;min-width:200px;margin:0;padding:0;list-style:none;display:flex}.donut-legend li{align-items:center;gap:9px;font-size:13.5px;display:flex}.donut-legend-dot{border-radius:999px;flex-shrink:0;width:10px;height:10px}.donut-legend-label{color:var(--ink);flex:1}.donut-legend-value{color:var(--muted);font-variant-numeric:tabular-nums;white-space:nowrap;font-size:13px}.community-page{max-width:760px;margin:0 auto;padding:clamp(40px,6vw,80px) clamp(20px,4vw,56px) clamp(64px,8vw,100px)}.community-header{margin-bottom:32px}.community-sub{color:var(--body-text);max-width:58ch;margin:12px 0 0;font-size:16px;line-height:1.6}.community-back{color:var(--teal-dark);margin-bottom:18px;font-size:14px;font-weight:600;display:inline-block}.community-groups{grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:14px;display:grid}.community-group-card{border:1px solid var(--line);background:#fff;border-radius:16px;flex-direction:column;gap:8px;padding:20px;text-decoration:none;transition:border-color .15s,box-shadow .15s;display:flex}.community-group-card:hover{border-color:var(--teal);box-shadow:0 12px 30px -20px #0b5e6359}.community-group-label{color:var(--ink-strong);font-size:15.5px;font-weight:600}.community-group-count{color:var(--muted);font-size:13px}.community-form{background:var(--teal-tint);border:1px solid var(--teal-tint-border);border-radius:20px;margin:28px 0 40px;padding:clamp(20px,3vw,32px)}.community-form-title{font-family:var(--font-newsreader), serif;color:var(--ink-strong);margin:0 0 16px;font-size:20px;font-weight:600}.community-form .field-input,.community-form .field-textarea{background:#fff;margin-bottom:16px}.community-form-footer{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;display:flex}.community-pending-note{color:var(--muted);max-width:40ch;margin:0;font-size:13px}.community-form-done{background:var(--teal-tint);border:1px solid var(--teal-tint-border);text-align:center;border-radius:20px;margin:28px 0 40px;padding:clamp(20px,3vw,32px)}.community-posts{flex-direction:column;gap:18px;display:flex}.community-post{border:1px solid var(--line);background:#fff;border-radius:16px;padding:20px 22px}.community-post-meta{color:var(--muted);justify-content:space-between;align-items:center;gap:12px;margin-bottom:8px;font-size:12.5px;font-weight:600;display:flex}.community-post-body{color:var(--ink);white-space:pre-wrap;margin:0;font-size:15px;line-height:1.6}.community-replies{border-top:1px solid var(--line);flex-direction:column;gap:12px;margin-top:16px;padding-top:14px;display:flex}.community-replies-label{color:var(--teal-dark);font-size:12.5px;font-weight:600}.community-reply{background:var(--field-bg);border-radius:12px;padding:12px 14px}.community-reply-body{color:var(--ink);white-space:pre-wrap;margin:0;font-size:14px;line-height:1.5}.community-reply-form{border-top:1px solid var(--line);margin-top:16px;padding-top:14px}.community-reply-form .field-input,.community-reply-form .field-textarea{margin-bottom:10px}.community-reply-form-footer{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.community-reply-posted{border-top:1px solid var(--line);color:var(--teal-dark);margin-top:16px;padding-top:14px;font-size:13.5px;font-weight:600}.evt-page{background:var(--cream);min-height:100vh;color:var(--ink);flex-direction:column;display:flex}.evt-page a:focus-visible,.evt-page button:focus-visible,.evt-page input:focus-visible,.evt-page textarea:focus-visible,.evt-page [tabindex]:focus-visible{outline:3px solid var(--teal-dark);outline-offset:2px;border-radius:4px}.evt-skip{z-index:200;background:var(--teal-dark);color:#fff;padding:12px 20px;font-weight:600;text-decoration:none;position:absolute;top:0;left:-9999px}.evt-skip:focus{top:12px;left:12px}.evt-header{border-bottom:1px solid var(--line);background:var(--cream);justify-content:space-between;align-items:center;gap:16px;padding:16px 24px;display:flex}.evt-brand{color:var(--ink-strong);align-items:center;gap:10px;font-size:16px;font-weight:700;text-decoration:none;display:flex}.evt-brand img{width:40px;height:42px}.evt-lang{background:var(--tan);border-radius:999px;gap:2px;padding:3px;display:flex}.evt-lang-btn{cursor:pointer;color:var(--body-text);background:0 0;border:none;border-radius:999px;padding:8px 14px;font-size:13px;font-weight:700}.evt-lang-btn.active{background:var(--teal-dark);color:#fff}.evt-main{flex:1;width:100%;max-width:720px;margin:0 auto;padding:40px 24px 64px}.evt-kicker{text-transform:uppercase;letter-spacing:.08em;color:var(--teal-dark);margin:0 0 8px;font-size:13px;font-weight:700}.evt-title{color:var(--ink-strong);margin:0 0 24px;font-size:34px;line-height:1.15}.evt-body{color:var(--body-text);margin:0 0 16px;font-size:16.5px;line-height:1.65}.evt-facts{background:var(--teal-tint);border:1px solid var(--teal-tint-border);border-radius:14px;gap:14px;margin:0 0 28px;padding:20px 22px;display:grid}.evt-fact{margin:0}.evt-fact dt{text-transform:uppercase;letter-spacing:.05em;color:var(--teal-dark);margin-bottom:2px;font-size:13px;font-weight:700}.evt-fact dd{color:var(--ink-strong);margin:0;font-size:16.5px;font-weight:600}.evt-fact-sub{color:var(--body-text);font-size:15px;font-weight:400;display:block}.evt-closed-banner{border:2px solid var(--status-warning);background:#fdf8ee;border-radius:14px;margin:0 0 28px;padding:20px 22px}.evt-closed-banner-title{color:var(--ink-strong);margin:0 0 10px;font-size:20px;line-height:1.3}.evt-closed-banner-body{color:var(--body-text);margin:0 0 12px;font-size:16px;line-height:1.6}.evt-closed-banner-body:last-child{margin-bottom:0}.evt-survey-reminder{border-left:4px solid var(--status-warning);color:var(--body-text);background:#fdf8ee;border-radius:8px;margin:0 0 24px;padding:14px 16px;font-size:15.5px;line-height:1.55;display:block}.evt-survey-reminder 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22px;text-decoration:none;display:block}.kb-item:hover{border-color:var(--teal)}.kb-item-title{margin-top:10px;font-size:20px;font-weight:700;line-height:1.3;display:block}.kb-item-summary{color:var(--body-text);margin-top:8px;font-size:17px;line-height:1.6;display:block}.kb-tag{letter-spacing:.04em;text-transform:uppercase;background:var(--teal-tint);color:var(--teal-dark);border-radius:999px;padding:6px 14px;font-size:14px;font-weight:700;display:inline-block}.kb-tag-refer{color:#6b4b22;background:#efe7db}.kb-tag-out_of_scope{color:#4d3f57;background:#f1eef3}.kb-crumb{margin:0 0 14px;font-size:17px}.kb-body{color:var(--ink-strong);font-size:18px;line-height:1.75}.kb-body p{margin:0 0 18px}.kb-org{margin-top:26px}.kb-org-title{margin:0 0 10px;font-size:20px}.kb-org-name{margin:0 0 8px;font-size:18px;font-weight:700}.kb-org-lines{flex-direction:column;gap:8px;margin:12px 0 0;padding:0;font-size:18px;list-style:none;display:flex}.kb-org-lines a{align-items:center;min-height:48px;display:inline-flex}.kb-approved{color:var(--muted);margin-top:26px;font-size:16px}.kb-empty{text-align:left}.kb-empty p{margin:0 0 18px;font-size:18px}.kb-ask-line{margin:30px 0 0}.ask-form{margin-top:24px}.ask-form .field-label{margin-top:26px}.ask-form .chip-group+.field-label,.ask-actions{margin-top:30px}.ask-outcome{margin-top:24px}.ask-outcome p{font-size:18px;line-height:1.75}.ask-outcome-actions{flex-wrap:wrap;align-items:center;gap:14px;margin-top:30px;display:flex}.ask-outcome-crisis{border:3px solid var(--status-critical)}.ask-outcome-crisis .section-title-lg{color:var(--status-critical)}.ask-crisis-fallback{font-weight:700}.admin-error{color:var(--status-critical);background:#f6e3e0;border-radius:10px;margin:0 0 16px;padding:12px 16px;font-size:16px;font-weight:600}.admin-section-title{margin:0 0 16px;font-size:20px}.admin-actions{flex-wrap:wrap;align-items:center;gap:12px;margin-top:20px;display:flex}.admin-cell-sub{color:var(--muted);margin-top:2px;font-size:13.5px}.admin-table-wrap{overflow-x:auto}.admin-row-actions{flex-wrap:wrap;gap:8px;display:flex}.admin-stack{flex-direction:column;gap:16px;display:flex}.inquiry-head{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:10px;display:flex}.inquiry-topic{margin:0 0 10px;font-size:15px}.inquiry-body{white-space:pre-wrap;margin:0 0 10px;font-size:16px;line-height:1.6}.inquiry-actions{border-top:1px solid var(--line);margin-top:16px;padding-top:16px}.inquiry-crisis{border:3px solid var(--status-critical)}.inquiry-flag{background:var(--status-critical);color:#fff;letter-spacing:.04em;text-transform:uppercase;border-radius:999px;padding:4px 12px;font-size:13px;font-weight:700;display:inline-block}.brand{min-height:48px}.footer-brand-mark{align-items:center;min-height:48px;display:inline-flex}.floating-share-label{white-space:nowrap;opacity:1;max-width:16em;transition:max-width .45s,opacity .25s;overflow:hidden}.floating-share-btn{transition:transform .15s,box-shadow .15s,width .45s,padding .45s,gap .45s}.floating-share.collapsed .floating-share-label{opacity:0;max-width:0}.floating-share.collapsed .floating-share-btn{border-radius:50%;justify-content:center;gap:0;width:60px;height:60px;padding:0}@media (prefers-reduced-motion:reduce){.floating-share-label,.floating-share-btn{transition:none}}@media (max-width:640px){.floating-share.collapsed{align-items:flex-end;left:auto}.floating-share.collapsed .floating-share-btn{flex:none;width:60px;height:60px;padding:0}}.admin-tags{flex-wrap:wrap;gap:5px;margin:0;padding:0;list-style:none;display:flex}.admin-tags li{background:var(--teal-tint);color:var(--teal-dark);white-space:nowrap;border-radius:999px;padding:3px 9px;font-size:12.5px;font-weight:600;line-height:1.35}.admin-tags-more{background:var(--line);color:var(--ink-strong)}.admin-table td.admin-tags-cell{min-width:230px;max-width:320px}.members-table td:first-child,.members-table td:nth-child(5),.members-table td:nth-child(6),.members-table td:nth-child(7),.members-table td:nth-child(9),.members-table td:nth-child(10),.members-table td:nth-child(11){white-space:nowrap}.members-table td:nth-child(2){min-width:150px}.members-table td:nth-child(3){min-width:200px}